Shipping Policy

Elephant Spices
Last Updated: February 20, 2026

Thank you for choosing Elephant Spices. We are committed to delivering your order safely, securely, and within a reasonable timeframe. Please review our shipping terms carefully before placing your order.

1. Courier & Logistics Partners

We dispatch orders through reliable and professional courier partners to ensure safe delivery across India.

All products are carefully packed to prevent damage during transit.
Shipments are handled with appropriate safety measures.
Orders remain under transit responsibility until marked delivered by the courier.

2. Order Processing & Dispatch Timeline

Orders are typically processed and dispatched within 3–5 business days after order confirmation.
Dispatch timelines exclude Sundays and public holidays.
During peak seasons or promotional periods, dispatch may take slightly longer.

3. Estimated Delivery Timeline

Standard delivery usually takes 5–8 business days from the date of dispatch.
Delivery time may vary depending on your location, courier serviceability, and regional logistics conditions.

Please note that delivery timelines are estimates and not guaranteed.

4. Delivery Responsibility

While we strive to ensure timely delivery:

Elephant Spices is not responsible for delays caused by courier companies, weather conditions, natural disruptions, strikes, or other unforeseen circumstances.
If the recipient is unavailable at the time of delivery, customers must coordinate directly with the courier partner for re-delivery or pickup.
Incorrect or incomplete shipping details provided by the customer may result in delays or failed delivery attempts.

5. Tracking Information

Once your order is dispatched:

A tracking ID will be shared via SMS or other available communication method.
Customers can track their shipment directly through the courier partner’s website.

6. Shipping Charges

Shipping charges (if applicable) are calculated based on order weight and delivery location.
Any additional charges such as local taxes or government-imposed levies (if applicable) must be borne by the customer.

7. Damaged Parcels in Transit

If you receive a parcel that appears damaged:

Do not accept the package if visibly tampered.
Contact us immediately with clear images of the package and product within 24 hours of delivery.

Claims raised after the stipulated period may not be entertained.

8. Contact Information

For shipping-related inquiries, please contact:

Amritsar Haldi Sales Corporation
(Elephant Spices)

📍 Address: F 22/44, Public Sahara Gali, Batala Rd, Opposite Pillar No. 67, Amritsar, Punjab – 143001
📞 Phone: 098152 94848

Thank you for trusting Elephant Spices. We appreciate your support and look forward to delivering authentic flavors to your kitchen. 🌿